FAQ

Once I upgrade from ezMaster v0.13 (c1.8) to v1.0 (c1.9), can I use ezMaster to manage Access Points with v3.4 (c1.8) or earlier versions of firmware?

No. Customers should upgrade all Access Points to v3.5.x (c1.9) firmware before they use ezMaster v1.0 (c1.9).

May I downgrade ezMaster from v1.0 (c1.9) to an early version, such as v0.13 (c1.8)?

No. Customers cannot downgrade to the older version ezMaster if they already upgraded to v1.0 (c1.9).

In my ezMaster account, I already had v3.5.x (c1.9) Access Points and v3.x (c1.8) Access Points. May I use the ezMaster v1.0.19 (c1.9) version?

No. To manage Access Points under ezMaster v1.0 (c1.9), you first need to upgrade all Access Points to v3.5.x (c1.9).

May I use WEP/WPA security under v3.5.x (c1.9) Access Points?

No. The v3.5.x (c1.9) firmware will only support WPA2-AES/WPA2-Enterprise security.

Which models support ezMaster v1.0 (c1.9)?

EWS300AP, EWS310AP, EWS350AP, EWS360AP, EWS370AP, EWS371AP, EWS500AP, EWS510AP, EWS550AP, EWS650AP, EWS660AP, EWS860AP, EWS870AP, EWS871AP, ENS620EXT, ENH1350EXT, EAP1250, EAP1300, and EAP1300EXT.
Note: The EAP2200 and EMD1 models will be supported by ezMaster v1.0 via upgrading v3.5.x AP firmware by the end of September.

Are any new functions supported under ezMaster v1.0 (c1.9)?

Yes. The ezMaster v1.0 (c1.9) is a structured changed on supporting captive portal per SSID with NAT mode and Bridge mode, Wi-Fi scheduler, and multi-tenant account.