Step-By-Step Instructions

STEP 1
Prepare Software for Upgrade
1. Upgrade ezMaster to v0.13
1-1. Go to ezMaster Home and check the current version( How to find? ).If below v0.13 (c1.8), you’ll first need to update to v0.13.
1-2. Go to ezMaster > Global Settings > Update ezMaster to upload the v0.13 binary file and complete the update process.
Download ezMaster v0.13 (c1.8)
2. Check Mismatched SSID Settings and Reconfigure APs
2-1. Go to ezMaster > Global Settings > Update ezMaster, upload the ezMaster v1.0 binary file, and click the ‘Check’ button to discover access points with mismatched SSID settings.
Download ezMaster v1.0 (c1.9)
2-2. A list of access points with incompatible firmware will be presented. Go to each access point page and reconfigure its SSID settings until no more errors are present.
* Check that all devices are configured with a suitable SSID. All incompatibilities must be resolved before upgrade is complete.
  • Security Error
    You must configure your security to open or WPA2-PSK / WPA2-Enterprise and then set the same password at the same SSID under the both 2.4GHz and 5GHz channels.
  • Captive Portal
    Enable the Captive Portal setting before upgrading. The guest network has been integrated into the Captive Portal and must be available.
  • Duplicate SSID
    Resolve any duplicate SSIDs with the same name on the 2.4GHz or 5GHz channel. Each SSID must have a unique name.
  • SSID Mismatch
    You have exceeded 8 set of SSIDs! Select 8 sets of SSIDs or less – and then upgrade to the ezMaster v1.0 system.
    Note:EWS300AP is only selected 4 sets of SSIDs or less.
  • Security Mismatch
    A password conflict was detected. You must configure a password at the same SSID for both the 2.4 GHz and 5 GHz channels.
  • VLAN Mismatch
    A VLAN ID conflict was detected. You must configure a VLAN ID at the same SSID for both the 2.4 GHz and 5 GHz channels.
Step 2
Prepare Hardware for Upgrade
Upgrade all APs to firmware version 3.5.x
1-1. Verify that all managed APs have the latest firmware version 3.5.x. To do so, proceed to
ezMaster > Project > Device Management > Device Config and check each device’s firmware version.
Option 1 - Manual Upgrade: Bulk update by AP model
  • Go to ezMaster > Project > Maintenance > Bulk Update
  • Upload firmware v3.5.x (c1.9) for the specific AP model
  • System would display those devices that are relevant to the firmware uploaded
  • Select device(s) for upgrade
  • Repeat this step for all models as required
Option 2 - One-click Update: Download to devices from EnGenius FW server
  • Go to ezMaster > Global Settings > One-click update and click on “Check for updates”
  • System will automatically check for new firmware versions for every model under ezMaster management
  • Click “Update” to update to v3.5.x for all managed APs
STEP 3
Upgrade ezMaster to v1.0.19
1. Download ezMaster v1.0 (c1.9) and upgrade
1-1. Go to ezMaster > Global Settings > Update ezMaster, then upload the ezMaster v1.0 (c1.9) binary and click ‘Upgrade’.
Download ezMaster v1.0 (c1.9)